Careers

What we value at Beaufort West Municipality

As municipal employees, we ascribe to the values as underpinned by Batho Pele, a Sesotho word which means “People First”. This initiative was launched in 1997 to transform the Public Service at all levels. Batho Pele was launched because post 1994 South Africa inherited a public service that was not people-friendly and lacked the skills and attitudes to meet the developmental challenges facing the country. Batho Pele is based on the following eight principles:

• Consultation: citizens should be consulted about their needs
• Standards: all citizens should know what service to expect
• Redress: all citizens should be offered an apology and solution when standards are not met
• Access: all citizens should have equal access to services
• Courtesy: all citizens should be treated courteously
• Information: all citizens are entitled to full, accurate information
• Openness and transparency: all citizens should know how decisions are made and departments are run
• Value for money: all services provided should offer value for money

At Beaufort West Municipality, we also embrace the following values:

• Integrity which includes honesty, fairness and respect
• Trust
• Responsibility and accountability
• Harnessing diversity
• Participative decision-making
• Transparency
• Professionalism including friendliness, and
• Efficient service delivery.